Shipping policy

All your orders will be shipped with Aramex. Shipments up to 5kg are AED 21 excluding no service areas. The maximum COD (Cash on Delivery) amount is AED 2500.

Deliveries take place during standard office hours so please provide us with the address where there is most likely someone to receive your package. The courier company will contact you with a text message to inform you when they are delivering. Should delivery fail 3 times the package will be returned to The Cafe Rider and redelivery charges will be the responsibility of the customer.

International Delivery

International delivery is now available, delivery charges will be updated once you have entered your address in the checkout procedure.

Non-Delivery Areas in the UAE

The following list details locations within the UAE that are classified as “out of delivery” areas wherein a hand delivery cannot be affected:

Non Delivery Areas in Abu Dhabi vicinity

Musaffah, GAMCO (Gulf Aircraft maintenance co), Airport terminal 1, After airport site office, Al bahia, Al Khatam, Al Khazna, Al Raha, Al Rahba, Al Saad, Al Samha, Al Sila, Al Watba, Areas starting with telephone number 51******, Bainoona, Baniyas, Beda Zayed, Buhasa, Ghayati, Habshan, Jabel Dhana, Journ ya Four, Liwa, Madinat Zayed City, Mafraq, Mirfa, Mohd Bin Zayed City, Ruwais, Sahamah, Sila, Suwehan, Tarif, Taweelah, Yahar, Asab, Yas Island, Gandoot, Sir Baniyas, Guwaifath, Das Island,Musaffah-ICAD City 2.

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp).

Deliveries cannot be made to islands that come under Abu Dhabi jurisdiction, all security controlled zones, and defense areas.

As an alternative arrangement, these shipments can be held at the Aramex Abu Dhabi office for the consignee’s collection between 0730-1930 hrs.

Non-delivery areas in Al Ain/Ajman/ Umma Al Quwain/ Fujairah/Ras Al Khaimah vicinity:

Al Wagan, Al Hayer, Al Remah, Shuhaib, Al Oha, Zakher, Maqam, Hill, Meyzad (after camp) , Adan, Al jeer, Shamm, Khath, Burairath, Siji Al Hail (crushers/dusan site) , Shahma residential area (Dhaid).